FAQs

Q: What is your tour policy?

A. We schedule individual family tours for the infant, toddler and preschool rooms based on the anticipated availability of spaces in each classroom.  Due to the volume of requests we receive, we may not be able to grant a tour to every applicant.

Q:  Do you have any spaces available?

A: Not at this time, we are currently at full enrollment in all rooms.

Q:  Do you offer part time care?

A:  We offer childcare from a minimum of two days per week up to five days a week.  Parents can drop off or pick up their children at any time during our hours of operation (7:30 am – 6:00 pm); but we do not offer a partial day rate.

Q:  Do you offer drop-in care?

A:  We offer hourly and daily drop-in for currently enrolled families only.  Rates for daily and hourly drop-in fees are listed on our rate sheet.  Some families are part time (meaning they attend 2-4 days a week) and they may request a day or part of a day that they do not normally attend for “drop-in” care.  Currently enrolled families may contact the office to request drop-in and inquire about availability.

Q:  May I come and visit?

A:  Yes! You can come and visit Interlake by setting up a tour under the “contact” bar. Due to the amount of tour requests we receive it may take 3-6 months to schedule a tour.

Q:  How do I get on your wait list?

A:  The first step to getting on our wait list is to send us the tour request form in order to tour our center. We do not allow families to be on our wait lists without touring our center; we want to make sure that Interlake is the right program for you and your child.  We will endeavor to make appropriate arrangements for out-of-town or international visitors. We add families to the wait list once they have toured, completed a wait list form and submitted a check for the wait list fee.

Q:  What is the charge for being on your wait list?

A:  As of October 1, 2012 we will have a wait list fee of $85 (check or cash).  This fee will be credited towards the registration fee if you are enrolled at Interlake.

Q:  How long is your wait list?

A:  The lengths of our wait lists vary according to the room.  We usually have predictable spaces available on a regular basis, when currently enrolled children graduate or move up into the next program.  Most spaces become available between June and September of each year.

We recommend that you tour as far in advance as you require care as is possible (18 months before you need care to start is ideal).  It is a good idea to plan for infant care as soon as you know you are having a child.

Q:  How will I know if a space becomes available?

A:  We will contact you as soon as a space that suits your needs becomes available; usually about a month in advance of the date you would like care to begin.

Q:  Do you offer subsidized tuition options?

A: The City of Seattle helps low and moderate income working families pay for child care for children ages one month to 13 years. Interlake is among the 135 licensed child care centers and homes which contract with the City to provide high-quality and affordable child care.

Q:  What are your health policies?

We follow Public Health Guidelines.  Click to view our complete Health Policy. Information on the illness exclusion guidelines are found on page 9.

Q:  What is your current weather related closure policy?

Updated Snow/Adverse Weather Policy as of December 8, 2010

The board of directors of Interlake has determined that Interlake will return to our previous policy of following the Seattle Public Schools’ (SPS) Ice & Snow Emergency Schedule. If SPS close, start late, or close early so will Interlake. To stay informed of SPS snow closures, check www.seattleschools.org or www.schoolreport.org.

If Seattle Public Schools are on break, the Executive Director will make the decision regarding closures or late openings related to adverse weather conditions. Should Interlake be closed, open late, or close early, the information will be posted on the doors and the website, and the outgoing message will be changed to reflect that day’s schedule. Interlake staff may call you to apprise you of weather-related closures.  For this reason, please ensure that Interlake has current contact information for you and promptly notify the school if your contact information changes.

FLOOD:

During the school day, if the building is being flooded (ground water, sewage, debris, etc.) we will close the center. Parents will be called to pick up their children for the day. If the affected areas can be safely cleaned and sanitized in time, the center will open the following day. If a flood occurs overnight, parents will be notified as soon as possible of the closure for the following day. Information regarding the closure due to flooding, will be posted on the doors, website, and sent via email. The outgoing phone message will be changed to reflect the affected day’s schedule by 6:00 am.

POWER OUTAGE:

During the school day, if a power outage lasts more than 30 minutes, we will close the center. Parents will be called to pick up their children for the day. If the power outage happens overnight and the center is still experiencing an outage at 6:00 am, we will post the closure on the outside doors of the building and note the closure on the outgoing voicemail and the website.

If possible, we will send out an email as well as post an announcement to the website.