FAQ

Q:  Do you have any spaces available?

A:  We are currently full in all our programs as of September 1st 2009.  Please submit a tour request form to us to come take a look at our center if you are interested in future openings.  Please email your tour request form to interlakeheather@yahoo.com

Q:  Do you offer part time care?

A:  We offer childcare from a minimum of two days per week up to five days a week. Parents can drop off or pick up their children at any time during our hours of operation (7:30 am – 6:00 pm); but we do not offer a partial day rate.

Q:  Do you offer drop-in care?

A:  We offer hourly and daily drop-in for currently enrolled families only.  Rates for daily and hourly drop-in fees are listed on our rate sheet.  Some families are part time (meaning they attend 2-4 days a week) and they may request a day or part of a day that they do not normally attend for “drop-in” care.  Currently enrolled families may contact the office to request drop-in and inquire about availability. 

Q:  How do I get on your wait list?

A:  The first step to getting on our wait list is to come and tour our center, by first sending us the tour request form and reading the tour policy.  We do not allow families to be on our wait lists without touring our center. We want to make sure that Interlake is the right program for you and your child. We will endeavor to make appropriate arrangements for out-of-town or international visitors.

Q:  May I come and visit?

A:  Yes! You can come and visit Interlake by setting up a tour. Please fill out and mail or e-mail our tour request form. We will call you to schedule the next available tour based on our anticipated availability of space. We do not allow drop-in tours. After you tour, you may choose to fill out a Wait List Application.

Q:  How long is your wait list?

A:  The lengths of our wait lists vary according to the room. We usually have predictable spaces available on a regular basis, when currently enrolled children graduate or move up into the next program. Most spaces become available between June and September of each year. You may schedule a tour now for a fall 2010 opening.

We recommend that you tour as far in advance as you require care as is possible. It is a good idea to plan for infant care as soon as you know you are having a child.  Please refer to our wait list policy for any additional questions.

Q:  How will I know if a space becomes available?

A:  We will contact you as soon as a space that suits your needs becomes available; usually about a month in advance of the date you would like care to begin. (*See wait list policy link)

Q:  What is the charge for being on your wait list?

A:  We do not charge families for being on our wait list. We do, however, require that families contact us if they want to remain on our wait list beyond the month for which they initially requested care. (See wait list policy)

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